FAQ
Questions frequently asked by customers are listed in the Q & A format. If you have any questions not listed, please contact us from the contact page.
- Q. What time is check-in / check-out?
- A. Check in is at 15:00 and check out is at 10:00.
- Q. Can you do the internet?
- A. High Speed Internet is available in all rooms.
- Q. Is there a convenience store nearby?
- A. There is a family mart 4 minutes on foot. It is open 24 hours.
- Q. Is there a parking lot?
- A. There is a parking lot on site. A maximum of 3 cars can be parked.
- Q. How about access by car, public transport?
- A. By car, take the Tomei Expressway "Gotenba Inter (1st exit)" and take 4 minutes by car. If using the express bus, get off at "Tomei Gotenba" and a 15-minute walk.
10 minutes by taxi, car or bus from Gotemba Station.
- Q. Do you have non smoking rooms?
- A. All rooms are non smoking. Smoking area is available on the 1F wood deck terrace.
- Q. How many bets are there?
- A. 1 queen bed, 2 double beds, 2 semi double beds, 5 futon sets.
- Q. Is it sunny?
- A. Yes, it is sunny.
- Q. What are the facilities in the room?
- A. Air conditioning, washing machine, rice cooker, TV (Netflix available)
Bathroom dryer, 2 driers, refrigerator, microwave, kettle, toaster, humidifier, toothbrush, towel, plate, hot plate, pan, pan, glass, slippers, rental stroller, 5 rental bicycles
- Q. Is there a dryer?
- A.
There is a bathroom dryer in the bathroom.
- Q. How big is the room?
- A. 81.83㎡